Billing and Payments
What do I do if my campaign has not spent the target budget?
If your campaign duration has ended, but it remains partially undelivered, you can either choose to extend your campaign until all your targets have been met or receive a refund for the undelivered results. Process for refund The unused campaign ...
Can I stop a campaign before the end date? What happens to the remaining campaign budget?
If you no longer wish to run your campaign and would like to stop it, you can seek a refund for the undelivered portion of your budget. Process The unused campaign budget will be added to your account balance within 48 hours of campaign being ...
What are the taxes that will be levied?
All ads run on Hotstar are subject to GST (Goods and Services Tax) and TDS (Tax Deducted at source). 18% GST is charged on your campaign amount at the time of making the payment All campaign charges are net of TDS, i.e., you pay Hotstar 100% of the ...
What payment methods are supported and how do I make a payment?
All campaigns on Hotstar AdServe run in a pre-paid mode. You can make online payments to get your campaigns running using credit card, debit card or Netbanking. Once your campaign is approved you will be notified via an email, and via your dashboard. ...